When purchasing replacement laptop chargers and batteries for your laptop online, we know, it can be a minefield.
Unfortunately, many laptop batteries and laptop chargers found during online searches are advertised by less than legitimate overseas companies. In an effort to convince customers of their Australian authenticity you may find tactics such as using ‘au’ in their URL or having an Australia Post logo on the website. These factors alone may not point to an authentic Australian company.
So, what’s the problem, we hear you say?
Well, for the same reason as you wouldn’t put cheap fuel someone was selling in milk bottles on the side of the road into your Ferrari, you wouldn’t you put a cheap, low quality product into your sophisticated laptop.
These companies often sell poorly manufactured, unsafe, low quality products which often claim to be genuine brand name products for a very low price. As a result, they often don’t perform or if they do, only for a limited time.
Illegitimate companies are well aware of this, but know that due to the difficult overseas returns policies and low initial cost, consumers won’t usually complain or try to return the product - leaving the customer with no options but to look for another battery or adapter - this is why many of these companies offer a “3 year warranty” on a product that usually has a 12 month warranty - they know they won’t ever need to honour it.
What should you look out for when looking for a provider for laptop parts online?
It’s important to pay attention to where the parts are being shipped from. If you’re buying from a real Australian company, surely the parts should be shipped from Australia.
In a similar vein, check how long it’s going to take to receive the part ordered. Again, even with processing and packaging time, an Australia based company should be able to get this to you fairly quickly. For example, here at Laptop Plus we can have your item to you by the next business day.
It’s often a red flag if the company can’t provide any contact information besides email. At Laptop Plus we have a local team in Adelaide, who are always on hand for questions, troubleshooting and support via email or phone.
If you have made an online purchase from a questionable company, the type of cable that is supplied with the part (in case of adapters - the type of wall socket plug) should be an indicator as to where the product was actually purchased from - all Laptop Plus adapters are manufactured with Australian socket plugs.
All laptop accessories and products you purchase should come with 12 months warranty, as every item supplied by Laptop Plus does. For laptop batteries and laptop chargers in particular, they should come with Australian approval number for quality standards, which means it meets Australia’s strict requirements for safety and performance. No exploding laptops here!
Of course, all of the above is just a rough guide as to how to spot an unreliable operator and keep your laptop as safe as possible. At Laptop Plus we are dedicated to not only providing you with a premium product, quickly but also an end to end service, that supports you and meets your needs.
If you are looking for your top quality replacement laptop battery or laptop charger for your laptop - use our product search wizard here.
